Customer Stories

What we shipped in 2026 Q3

Right now this costs us roughly two hours a week. Our support volume would drop noticeably if this shipped. We hit this every Monday during the weekly review. How it works. Our op…

BRBruno Okafor1 min read

Right now this costs us roughly two hours a week. Our support volume would drop noticeably if this shipped. We hit this every Monday during the weekly review.

How it works

Our ops team has a runbook step purely to work around it. We raised this during the pilot and it is still the main gap. We hit this every Monday during the weekly review.

Next steps

Two people on the team have independently asked for this. This is the difference between a nice-to-have and a daily driver. Happy to test a beta build if that helps.

  1. Enable a Chrome extension.
  2. Enable saved filters.

Next steps

The workaround breaks as soon as a second person is involved. It would cut a full step out of our triage loop. Our ops team has a runbook step purely to work around it.

  • breaking
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