Customer Stories

What we learned shipping keyboard shortcuts

NONoah Moreau1 min read

This is table stakes in every competing product we evaluated. Customers ask about this on nearly every onboarding call. We hit this every Monday during the weekly review.

Step by step

The workaround breaks as soon as a second person is involved. We would stop exporting to a spreadsheet every Friday.

Before you start

This blocks the quarterly report we send to the exec team. A rough first version would already be a big improvement.

  1. Enable a public API rate-limit dashboard.
  2. Enable a Linear two-way sync.
  3. Enable CSV export.
  4. Enable SAML SSO.

Common pitfalls

It would cut a full step out of our triage loop. Customers ask about this on nearly every onboarding call.

Common pitfalls

We raised this during the pilot and it is still the main gap. Even a read-only version would unblock us. The current flow takes six clicks; it should take one.

What changes

Our support volume would drop noticeably if this shipped. A rough first version would already be a big improvement.

  1. Enable Zapier triggers.
  2. Enable role-based permissions.
curl -sS https://api.example.test/v2/changelog \
  -H "Authorization: Bearer $BULLETIN_API_KEY"
  • beta
  • api
  • accessibility
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