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widgetWe would stop exporting to a spreadsheet every Friday. Our response times would improve without adding headcount. We raised this during the pilot and it is still the main gap. Step by step Our ops team has a runbook step purely to work…
Read moreSmarter duplicate detection
securityuibetaIt is the single biggest reason our team still keeps a second tool open. We are working around it with a spreadsheet, which is not sustainable. It would pay for itself in the first month. Next steps It was the first thing our new hires…
Read morePublic API v2 with cursor pagination (revisited)
widgetonboardingmobileThe workaround breaks as soon as a second person is involved. This is the difference between a nice-to-have and a daily driver. We raised this during the pilot and it is still the main gap. How it works Even a read-only version would…
Read moreBoard-level moderation controls
breakingapiIt was the first thing our new hires tripped over. Our support volume would drop noticeably if this shipped. Our ops team has a runbook step purely to work around it. Next steps This has come up in three separate customer calls this month.…
Read moreLinear sync now two-way
securityIt would cut a full step out of our triage loop. This is table stakes in every competing product we evaluated. Step by step The current flow takes six clicks; it should take one. We would move our whole team over if this landed. What…
Read moreKeyboard shortcuts everywhere
accessibilityperformanceapiIt is the single biggest reason our team still keeps a second tool open. Screenshots are attached in the thread below. Step by step Right now this costs us roughly two hours a week. Two people on the team have independently asked for this.…
Read moreSmarter duplicate detection (v2)
performancebreakingWe hit this every Monday during the weekly review. It is the single biggest reason our team still keeps a second tool open. Even shipping it behind a flag would let us validate the approach. Next steps We hit this every Monday during the…
Read moreCustom domains out of beta
performanceThis blocks the quarterly report we send to the exec team. A rough first version would already be a big improvement. Limits Right now this costs us roughly two hours a week. Even a read-only version would unblock us. Customers ask about…
Read moreCustom domains out of beta
onboardingsecurityCustomers ask about this on nearly every onboarding call. This is the difference between a nice-to-have and a daily driver. Our ops team has a runbook step purely to work around it. Limits Even a read-only version would unblock us. Our…
Read morePer-category email preferences
billingbreakingEven a read-only version would unblock us. It would pay for itself in the first month. What changes We raised this during the pilot and it is still the main gap. This blocks the quarterly report we send to the exec team. This has come up…
Read moreFaster search across posts and articles (part two)
integrationsScreenshots are attached in the thread below. We would move our whole team over if this landed. What changes Our support volume would drop noticeably if this shipped. Even a read-only version would unblock us. Enable keyboard shortcuts.…
Read moreBulk actions on every board
billingperformanceEven a read-only version would unblock us. We hit this every Monday during the weekly review. We would stop exporting to a spreadsheet every Friday. What changes We have a Zapier hack doing this today and it breaks weekly. This is table…
Read morePer-category email preferences
integrationsbillingIt is the single biggest reason our team still keeps a second tool open. We would stop exporting to a spreadsheet every Friday. We hit this every Monday during the weekly review. Common pitfalls Even shipping it behind a flag would let us…
Read moreFaster search across posts and articles
widgetenterpriseonboardingThe workaround breaks as soon as a second person is involved. Our ops team has a runbook step purely to work around it. How it works It would let us retire an internal tool nobody wants to maintain. We would stop exporting to a spreadsheet…
Read moreAttachment uploads on bug reports
integrationsmobileOur response times would improve without adding headcount. We would stop exporting to a spreadsheet every Friday. What changes We have a Zapier hack doing this today and it breaks weekly. The workaround breaks as soon as a second person is…
Read moreBoard-level moderation controls
enterpriseOur support volume would drop noticeably if this shipped. It would let us retire an internal tool nobody wants to maintain. Common pitfalls It would remove the last manual step before we can automate this. Customers ask about this on…
Read moreKeyboard shortcuts everywhere
mobileThe workaround breaks as soon as a second person is involved. It would let us retire an internal tool nobody wants to maintain. Common pitfalls It would remove the last manual step before we can automate this. We hit this every Monday…
Read morePublic API v2 with cursor pagination
accessibilitywidgetOur support volume would drop noticeably if this shipped. Even shipping it behind a flag would let us validate the approach. It is the single biggest reason our team still keeps a second tool open. Next steps We hit this every Monday…
Read moreLinear sync now two-way (revisited)
apiTwo people on the team have independently asked for this. Customers ask about this on nearly every onboarding call. Screenshots are attached in the thread below. Limits Our response times would improve without adding headcount. This is…
Read moreSmarter duplicate detection
onboardingperformanceRight now this costs us roughly two hours a week. A rough first version would already be a big improvement. Not urgent, but it would save everyone about an hour a week. What changes A rough first version would already be a big improvement.…
Read moreCustom domains out of beta
searchmobileRight now this costs us roughly two hours a week. It would cut a full step out of our triage loop. Before you start This has come up in three separate customer calls this month. It would remove the last manual step before we can automate…
Read moreAccessibility pass on the public site
apiA rough first version would already be a big improvement. It would let us retire an internal tool nobody wants to maintain. Before you start Not urgent, but it would save everyone about an hour a week. We have a Zapier hack doing this…
Read moreScheduled changelog entries
notificationsbreakinguiA rough first version would already be a big improvement. We hit this every Monday during the weekly review. Common pitfalls A rough first version would already be a big improvement. Our support volume would drop noticeably if this…
Read moreCustom domains out of beta (follow-up)
apiTwo people on the team have independently asked for this. Right now this costs us roughly two hours a week. We have a Zapier hack doing this today and it breaks weekly. Limits Our response times would improve without adding headcount. It…
Read morePublic API v2 with cursor pagination
breakingnotificationsA rough first version would already be a big improvement. Screenshots are attached in the thread below. Step by step This blocks the quarterly report we send to the exec team. We raised this during the pilot and it is still the main gap.…
Read more