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What we learned shipping an RSS feed

Even a read only version would unblock us. Our support volume would drop noticeably if this shipped. Next steps. Our support volume would drop noticeably if this shipped. Even a r…

IDIdris Kaur1 min read

Even a read-only version would unblock us. Our support volume would drop noticeably if this shipped.

Next steps

Our support volume would drop noticeably if this shipped. Even a read-only version would unblock us. This has come up in three separate customer calls this month.

curl -sS https://api.example.test/v2/posts \
  -H "Authorization: Bearer $BULLETIN_API_KEY"

How it works

Happy to test a beta build if that helps. This is table stakes in every competing product we evaluated.

Next steps

It would remove the last manual step before we can automate this. Right now this costs us roughly two hours a week.

  1. Enable an RSS feed.
  2. Enable a public API rate-limit dashboard.
  3. Enable saved filters.
  4. Enable Slack notifications.

Step by step

This is the difference between a nice-to-have and a daily driver. It was the first thing our new hires tripped over.

  1. Enable webhook retries.
  2. Enable changelog email previews.
  3. Enable vote weighting.
  4. Enable a Chrome extension.

Step by step

We raised this during the pilot and it is still the main gap. It would pay for itself in the first month.

  1. Enable custom domains.
  2. Enable board-level moderation.
  • accessibility
  • search
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