Customer Stories 2

Three questions keyboard shortcuts should answer

PRPriya Chen1 min read

We have a Zapier hack doing this today and it breaks weekly. It would cut a full step out of our triage loop. We raised this during the pilot and it is still the main gap.

Next steps

Right now this costs us roughly two hours a week. We raised this during the pilot and it is still the main gap. Our ops team has a runbook step purely to work around it.

Next steps

This blocks the quarterly report we send to the exec team. We are working around it with a spreadsheet, which is not sustainable.

curl -sS https://api.example.test/v2/posts \
  -H "Authorization: Bearer $BULLETIN_API_KEY"

How it works

Not urgent, but it would save everyone about an hour a week. Our support volume would drop noticeably if this shipped. This is the difference between a nice-to-have and a daily driver.

curl -sS https://api.example.test/v2/posts \
  -H "Authorization: Bearer $BULLETIN_API_KEY"

What changes

Screenshots are attached in the thread below. Even a read-only version would unblock us.

Before you start

Our response times would improve without adding headcount. We would stop exporting to a spreadsheet every Friday.

curl -sS https://api.example.test/v2/items \
  -H "Authorization: Bearer $BULLETIN_API_KEY"
  • notifications
  • mobile
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