How Massive Dynamic cut triage time in half

Rollout is complete on every plan, including the free tier. Anything already in flight when this went out finishes under the old path. The API returns the same fields it always has, with one addition.

Before you start

If you were using the workaround, you can drop it — the built-in path covers the same ground. Most teams will notice this first on the busiest screen they use. Nothing about billing changes, on any plan.

How it works

It works the same way on the public site and inside the widget, with no configuration to turn on. There is nothing to do on your side; the change is already in front of you. The limit is generous enough that most teams will never meet it.

Limits

We are watching the numbers for a week before turning it on by default. We will fold the remaining cases in once we have seen this one hold.