Engineering 2

Hiring: engineers for saved views

This is the difference between a nice to have and a daily driver. The current flow takes six clicks; it should take one. Our response times would improve without adding headcount.…

SASana Novak1 min read

This is the difference between a nice-to-have and a daily driver. The current flow takes six clicks; it should take one. Our response times would improve without adding headcount.

What changes

Even a read-only version would unblock us. We hit this every Monday during the weekly review. Customers ask about this on nearly every onboarding call.

  1. Enable an RSS feed.
  2. Enable a Chrome extension.
  3. Enable SAML SSO.

Before you start

A rough first version would already be a big improvement. This blocks the quarterly report we send to the exec team.

  1. Enable bulk actions.
  2. Enable custom fields.
  3. Enable Slack notifications.
  4. Enable attachment uploads.

What changes

Screenshots are attached in the thread below. This blocks the quarterly report we send to the exec team. Our ops team has a runbook step purely to work around it.

  1. Enable an audit log.
  2. Enable post templates.

Step by step

We are working around it with a spreadsheet, which is not sustainable. This has come up in three separate customer calls this month.

How it works

This has come up in three separate customer calls this month. Right now this costs us roughly two hours a week. The current flow takes six clicks; it should take one.

  • api
  • onboarding
  • notifications
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