Engineering 2

Field notes from the Massive Dynamic rollout

This is table stakes in every competing product we evaluated. Customers ask about this on nearly every onboarding call. Next steps. Our response times would improve without adding…

NONoah Moreau1 min read

This is table stakes in every competing product we evaluated. Customers ask about this on nearly every onboarding call.

Next steps

Our response times would improve without adding headcount. Happy to test a beta build if that helps.

Limits

It would pay for itself in the first month. We have a Zapier hack doing this today and it breaks weekly. Screenshots are attached in the thread below.

  1. Enable saved filters.
  2. Enable a Chrome extension.

Before you start

Even a read-only version would unblock us. The current flow takes six clicks; it should take one. This is the difference between a nice-to-have and a daily driver.

What changes

Even a read-only version would unblock us. The workaround breaks as soon as a second person is involved. Two people on the team have independently asked for this.

  • billing
  • enterprise
4,943 views

Keep reading

  • How Cyberdyne cut triage time in half

    We have a Zapier hack doing this today and it breaks weekly. Our ops team has a runbook step purely to work around it. Common pitfalls It would pay for itself in the first month. Right now this costs…

    NONoah Moreau1 min read
  • Hiring: engineers for saved views

    This is the difference between a nice to have and a daily driver. The current flow takes six clicks; it should take one. Our response times would improve without adding headcount.…

    SASana Novak1 min read
  • Hiring: engineers for search

    It would remove the last manual step before we can automate this. Right now this costs us roughly two hours a week. Step by step. It was the first thing our new hires tripped over…

    PRPriya Chen1 min read