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widgetWe would stop exporting to a spreadsheet every Friday. Our response times would improve without adding headcount. We raised this during the pilot and it is still the main gap. Step by step Our ops team has a runbook step purely to work…
Read moreSmarter duplicate detection
securityuibetaIt is the single biggest reason our team still keeps a second tool open. We are working around it with a spreadsheet, which is not sustainable. It would pay for itself in the first month. Next steps It was the first thing our new hires…
Read moreLinear sync now two-way
securityIt would cut a full step out of our triage loop. This is table stakes in every competing product we evaluated. Step by step The current flow takes six clicks; it should take one. We would move our whole team over if this landed. What…
Read moreSmarter duplicate detection (v2)
performancebreakingWe hit this every Monday during the weekly review. It is the single biggest reason our team still keeps a second tool open. Even shipping it behind a flag would let us validate the approach. Next steps We hit this every Monday during the…
Read moreCustom domains out of beta
onboardingsecurityCustomers ask about this on nearly every onboarding call. This is the difference between a nice-to-have and a daily driver. Our ops team has a runbook step purely to work around it. Limits Even a read-only version would unblock us. Our…
Read morePer-category email preferences
integrationsbillingIt is the single biggest reason our team still keeps a second tool open. We would stop exporting to a spreadsheet every Friday. We hit this every Monday during the weekly review. Common pitfalls Even shipping it behind a flag would let us…
Read moreLinear sync now two-way (revisited)
apiTwo people on the team have independently asked for this. Customers ask about this on nearly every onboarding call. Screenshots are attached in the thread below. Limits Our response times would improve without adding headcount. This is…
Read moreCustom domains out of beta (follow-up)
apiTwo people on the team have independently asked for this. Right now this costs us roughly two hours a week. We have a Zapier hack doing this today and it breaks weekly. Limits Our response times would improve without adding headcount. It…
Read morePublic API v2 with cursor pagination
breakingnotificationsA rough first version would already be a big improvement. Screenshots are attached in the thread below. Step by step This blocks the quarterly report we send to the exec team. We raised this during the pilot and it is still the main gap.…
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