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Field notes from the Northwind rollout

Right now this costs us roughly two hours a week. Screenshots are attached in the thread below. Next steps. Our response times would improve without adding headcount. This has com…

NONoah Moreau1 min read

Right now this costs us roughly two hours a week. Screenshots are attached in the thread below.

Next steps

Our response times would improve without adding headcount. This has come up in three separate customer calls this month.

  1. Enable a public API rate-limit dashboard.
  2. Enable role-based permissions.
  3. Enable Zapier triggers.
  4. Enable custom fields.

Step by step

It would pay for itself in the first month. We raised this during the pilot and it is still the main gap. This is table stakes in every competing product we evaluated.

Common pitfalls

Even shipping it behind a flag would let us validate the approach. Right now this costs us roughly two hours a week. We raised this during the pilot and it is still the main gap.

  1. Enable scheduled digests.
  2. Enable a public API rate-limit dashboard.
  3. Enable dark mode.
  • widget
  • mobile
  • integrations
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