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Hiring: engineers for search

It would remove the last manual step before we can automate this. Right now this costs us roughly two hours a week. Step by step. It was the first thing our new hires tripped over…

PRPriya Chen1 min read
  • 2026 Q3 in review: an RSS feed

    Our response times would improve without adding headcount. It would remove the last manual step before we can automate this. It was the first thing our new hires tripped over. Common pitfalls Right…

    LALars Delgado1 min read
  • Why we rebuilt the mobile web app from scratch

    It would pay for itself in the first month. Customers ask about this on nearly every onboarding call. What changes Screenshots are attached in the thread below. Customers ask about this on nearly…

    ELElena Delgado1 min read
  • What we learned shipping SAML SSO

    We hit this every Monday during the weekly review. Our ops team has a runbook step purely to work around it. Even a read-only version would unblock us. Before you start We have a Zapier hack doing…

    FAFake Co Owner1 min read
  • Postmortem: the Friday outage

    We raised this during the pilot and it is still the main gap. A rough first version would already be a big improvement. Before you start. We raised this during the pilot and it is…

    LELena Petrov1 min read
  • Design notes on the CSV export

    Our ops team has a runbook step purely to work around it. It would pay for itself in the first month. How it works. The workaround breaks as soon as a second person is involved. O…

    DMDmitri Reyes1 min read
  • A faster path from feedback to a Linear two-way sync

    We would stop exporting to a spreadsheet every Friday. Screenshots are attached in the thread below. Common pitfalls Our response times would improve without adding headcount. Even shipping it behind…

    FAFake Co Owner1 min read
  • 2026 Q2 in review: MRR-weighted prioritisation

    It would let us retire an internal tool nobody wants to maintain. The workaround breaks as soon as a second person is involved. Before you start This has come up in three separate customer calls this…

    BRBruno Okafor1 min read
  • What we shipped in 2026 Q2

    Screenshots are attached in the thread below. Happy to test a beta build if that helps. It would let us retire an internal tool nobody wants to maintain. Before you start. This is…

    DMDmitri Reyes1 min read
  • Rethinking the changelog

    We hit this every Monday during the weekly review. Right now this costs us roughly two hours a week. Our response times would improve without adding headcount. Next steps Two people on the team have…

    BRBruno Okafor1 min read
  • What we learned shipping an RSS feed

    Even a read only version would unblock us. Our support volume would drop noticeably if this shipped. Next steps. Our support volume would drop noticeably if this shipped. Even a r…

    IDIdris Kaur1 min read
  • How Aperture cut triage time in half

    The current flow takes six clicks; it should take one. Our ops team has a runbook step purely to work around it. Common pitfalls. The workaround breaks as soon as a second person…

    LELena Petrov1 min read