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2026 Q2 in review: CSV export

Right now this costs us roughly two hours a week. Two people on the team have independently asked for this. It is the single biggest reason our team still keeps a second tool open…

FAFake Co Owner1 min read
  • Why we rebuilt email digests from scratch

    A rough first version would already be a big improvement. The workaround breaks as soon as a second person is involved. It would pay for itself in the first month. How it works. W…

    NONoah Moreau1 min read
  • Postmortem: the Monday outage

    We raised this during the pilot and it is still the main gap. A rough first version would already be a big improvement. The current flow takes six clicks; it should take one. Step by step The…

    BRBruno Okafor1 min read
  • What we shipped in 2026 Q3

    Right now this costs us roughly two hours a week. Our support volume would drop noticeably if this shipped. We hit this every Monday during the weekly review. How it works. Our op…

    BRBruno Okafor1 min read
  • Hiring: engineers for the mobile web app

    Even shipping it behind a flag would let us validate the approach. We hit this every Monday during the weekly review. What changes. It would let us retire an internal tool nobody…

    FAFake Co Owner1 min read
  • How Soylent cut triage time in half

    This blocks the quarterly report we send to the exec team. It is the single biggest reason our team still keeps a second tool open. Screenshots are attached in the thread below. W…

    DMDmitri Reyes1 min read
  • Field notes from the Globex rollout

    The workaround breaks as soon as a second person is involved. A rough first version would already be a big improvement. We hit this every Monday during the weekly review. What cha…

    LALars Delgado1 min read
  • Three questions SSO login should answer

    We have a Zapier hack doing this today and it breaks weekly. A rough first version would already be a big improvement. It would cut a full step out of our triage loop. How it work…

    SASana Novak1 min read
  • Field notes from the Northwind rollout

    Right now this costs us roughly two hours a week. Screenshots are attached in the thread below. Next steps. Our response times would improve without adding headcount. This has com…

    NONoah Moreau1 min read
  • What we learned shipping keyboard shortcuts

    This is table stakes in every competing product we evaluated. Customers ask about this on nearly every onboarding call. We hit this every Monday during the weekly review. Step by step The workaround…

    NONoah Moreau1 min read
  • What we shipped in 2025 Q4

    Even a read only version would unblock us. A rough first version would already be a big improvement. Two people on the team have independently asked for this. Limits. This is the…

    FAFake Co Owner1 min read
  • Three questions the changelog should answer

    It would pay for itself in the first month. Our response times would improve without adding headcount. What changes It would pay for itself in the first month. We hit this every Monday during the…

    DMDmitri Reyes1 min read