Feature Requests

Screenshots are attached in the thread below. We hit this every Monday during the weekly review. This is the difference between a nice-to-have and a daily driver. What we would…

The workaround breaks as soon as a second person is involved. This is table stakes in every competing product we evaluated. This is the difference between a nice-to-have and a…

It would cut a full step out of our triage loop. It is the single biggest reason our team still keeps a second tool open. What we would need: An RSS feed Custom fields A Linear…

Our response times would improve without adding headcount. The current flow takes six clicks; it should take one. It would remove the last manual step before we can automate this.

A rough first version would already be a big improvement. Our ops team has a runbook step purely to work around it. We have a Zapier hack doing this today and it breaks weekly.

Happy to test a beta build if that helps. We raised this during the pilot and it is still the main gap. What we would need: An offline mode Keyboard shortcuts

Two people on the team have independently asked for this. Our response times would improve without adding headcount. This has come up in three separate customer calls this month.

Counts an anonymous vote twice after the cookie is reset — reproduced on two machines. Expected: the keyboard shortcuts keeps its state. Actual: it sends two emails for a single…

This is the difference between a nice-to-have and a daily driver. Our ops team has a runbook step purely to work around it. Even a read-only version would unblock us.

It was the first thing our new hires tripped over. Two people on the team have independently asked for this. Our response times would improve without adding headcount. What we…

Two people on the team have independently asked for this. Even a read-only version would unblock us. This is table stakes in every competing product we evaluated. What we would…

Screenshots are attached in the thread below. The workaround breaks as soon as a second person is involved.

Our response times would improve without adding headcount. We are working around it with a spreadsheet, which is not sustainable. This is table stakes in every competing product…

This blocks the quarterly report we send to the exec team. We would stop exporting to a spreadsheet every Friday.

Our response times would improve without adding headcount. A rough first version would already be a big improvement. We have a Zapier hack doing this today and it breaks weekly.

Our support volume would drop noticeably if this shipped. Customers ask about this on nearly every onboarding call.